Your privacy is our responsibility

This privacy policy describes the personal data protection practices for users of the 7jj7 platform and website 7jj7.cam. When you visit our website or use our services, you agree to the terms of this privacy policy. Please read this policy carefully.

1. Scope of Data Collection

We collect various types of information when you create an account on the 7jj7 platform and when you use our services. The purpose of this data collection is to provide you with a safe and quality gaming experience.

1.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and username
• National ID or passport number (for identity verification)
• Residential address
• Mobile banking number (bKash, Nagad, Rocket — for transactions)
• Payment information (for deposits and withdrawals)

1.2 Automatically Collected Information

• IP address and device type
• Browser type and version
• Time and duration of website visits
• Information from cookies and similar tracking technologies
• Gaming activity and transaction history
• Session logs and access logs

2. Purpose of Data Use

7jj7 uses collected information for the following purposes:

• To create, manage, and verify your account
• To process deposit and withdrawal transactions
• To verify age (21+) and confirm identity
• To prevent fraud and ensure security
• To send you bonuses, offers, and relevant information (subject to your consent)
• To implement responsible gaming policies
• To provide customer service and support
• To improve platform performance
• To meet legal obligations

3. Data Storage and Security

The security of your personal information is our highest priority. 7jj7 keeps your information secure by following modern technology and strict security protocols.

3.1 Technical Security Measures

• SSL (Secure Socket Layer) encryption — all data transmissions secured
• Sensitive information stored with 256-bit encryption
• Secure server environment and regular security audits
• Two-Factor Authentication
• Firewall protection to prevent unauthorized access

3.2 Data Retention Period

We retain your information for the entire duration your account is active and, after account closure, for a period required by legal obligations. Information may be retained for a longer period in cases of fraud investigation or legal disputes.

4. Sharing Information with Third Parties

7jj7 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Minimum necessary information may be shared with selected partners for payment processing (bKash, Nagad, Rocket), technology services, and customer support. These partners are contractually bound to comply with our privacy policy.

4.2 Legal Obligations

If disclosure of information is required by a court order, government authority request, or legal obligation, 7jj7 will be required to provide that information.

4.3 Fraud Prevention

Relevant information may be shared with the concerned authorities to investigate and prevent fraudulent activity.

5. Cookie Policy

The 7jj7 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

5.1 Types of Cookies We Use

• Essential cookies: Required for login sessions and security
• Functional cookies: For remembering your preferences and settings
• Analytical cookies: For monitoring website performance

You can control or disable cookies from your browser settings. However, disabling some cookies may cause certain website features to not work properly.

6. Your Rights

You have the following rights regarding your personal information:

• Right of access: The right to know what information we hold about you
• Right to rectification: The right to request correction of inaccurate or incomplete information
• Right to erasure: The right to request deletion of your information in certain circumstances
• Right to restrict processing: The right to request restriction of data processing in certain cases
• Right to portability: The right to receive your information in a structured format
• Right to object: The right to object to processing of your information for specific purposes

To exercise these rights, email [email protected] or contact us via our 24/7 live chat.

7. Protection of Minors

7jj7 strictly provides services only to those aged 21 and above. We do not collect information from minors and they are not permitted to create accounts. If we find that information from a minor has been collected, that information will be deleted immediately and the associated account will be closed.

8. Payment Information Security

Your financial transaction information is of the highest importance to us. 7jj7 handles all financial transactions through bKash, Nagad, and Rocket, and in this process:

• All financial transactions are completed through encrypted channels
• Payment details are stored on secure servers
• The minimum deposit amount is ৳500 and ৳1,000 for withdrawals
• Withdrawals are generally completed within 30 minutes to 3 hours
• Additional verification procedures are followed for suspicious transactions

9. Third-Party Website Links

The 7jj7 website may contain links to third-party websites. 7jj7 is not responsible for the privacy policies of those external websites. We recommend that you read the privacy policy of any third-party website before visiting it.

10. International Data Transfers

Our servers and technology infrastructure may be located outside Bangladesh. When your information is transferred internationally, we ensure that applicable data protection laws and standards are followed.

11. Changes to the Privacy Policy

7jj7 may update this privacy policy from time to time. For any significant changes, we will:

• Post a clear notice of the changes on the website
• Notify you about the update at your registered email
• Provide the date and a summary of the changes

Continuing to use the platform after any changes means you agree to the updated privacy policy.

12. Responsible Gaming and Data

We use your gaming activity data to ensure responsible gaming. If our system detects a pattern of unusual or risky behavior, we may proactively reach out to you. For more information on responsible gaming, visit our Responsible Gaming page.

13. Contact and Complaint Resolution

For any questions, concerns, or complaints regarding this privacy policy, please contact us:

• Email: [email protected]
• Live chat: 24/7 support available in Bengali

We will make every effort to resolve your complaint as quickly as possible from the date it is received.